Privacy notice

Who handles your information

GT Grafix Limited trading as BannerBop is responsible for your personal information. Write to us at 5–7 Bentinck Street, Ashton-under-Lyne, England, OL6 7QR, email dmnplatesandgraphics@gmail.com, or call 0161 343 7053.

What we collect and why

• When you order, we collect your name, email address, delivery address, banner choices and artwork. We use them to process your order, print and deliver your banner, and send order and dispatch updates. We need these details to fulfil your order.
• When you ask about a custom size, we use the contact details, dimensions and notes you give us to respond and prepare a quote. We use that information to take the steps you request before entering a contract.
• Stripe collects your payment details on its own payment page. BannerBop receives the payment reference and status to confirm your order and reconcile payments. Your full card details are entered directly with Stripe.
• We use relevant order and technical information to support customers, protect the site from misuse, and handle disputes. Our legitimate interests are running the shop securely and resolving order issues. We also keep records where required by tax, accounting or other legal obligations.

Who receives it

We use ChatGPT Sites to host the shop and store order information and artwork, Stripe to process payments, Resend to send order emails, and couriers to deliver orders. We share the information each service needs for its role. Some providers may process information outside the UK. Contact us for details of applicable safeguards and how to obtain a copy.

How long we keep it

We decide how long to keep artwork and order details based on what we need to fulfil orders, deal with follow-up queries and resolve disputes. We keep tax and accounting records for the periods that apply to those records. We use the time needed to deal with the enquiry and any follow-up to decide how long to keep quote requests.

Browser storage

We use browser storage to keep your basket and selected artwork available while you order. Basket drafts are set to expire after 24 hours. You can clear them sooner using your browser’s site data controls.

Your rights

Depending on how we use your information, you can ask for a copy, correct it, request deletion or restricted use, or ask to receive it in a portable format. Email dmnplatesandgraphics@gmail.com to make a request.

You can object to processing based on our legitimate interests.

You can also complain to the Information Commissioner’s Office.