Order terms and returns

Who you’re buying from

GT Grafix Limited trading as BannerBop, registered in England and Wales under company number 07234189. Registered office and postal contact address 5–7 Bentinck Street, Ashton-under-Lyne, England, OL6 7QR. VAT registration number 990186787.

Email dmnplatesandgraphics@gmail.com or call 0161 343 7053.

Ordering and payment

Choose your banner size, finish and quantity, upload your artwork, then review your basket and delivery address. You can remove a design and add it again with corrected details before you pay. Stripe handles payment. Once we receive payment, we’ll send your order confirmation by email. The website and order terms are available in English.

Banner prices include VAT. Checkout shows the total in pounds sterling, including any quantity discount and UK delivery, before you pay.

Delivery

We ship to UK addresses by courier. UK delivery costs £8.99 per order. Dispatched by courier within 3 working days. Delivery takes additional time after dispatch and depends on the courier and destination. We’ll email tracking details when available. If you need your banner by a particular date, contact us before ordering.

Changes, cancellations and returns

We print banners to your specifications using your artwork. Change-of-mind cancellation and returns are excluded for these made-to-order goods. Your statutory rights still apply if the goods are faulty, damaged on arrival or differ from what you ordered.

If you spot an error after paying, contact us straight away. We can check whether production has started and whether a change is still possible.

If there’s a problem with your banner, email us with your order reference and a description of the issue. Include photos if you can. We’ll explain the next steps and any refund, repair or replacement you’re entitled to.

You can save or print these terms from your browser. See our privacy notice for how we handle order details and artwork.